Refund Policy
Perfectly Customized Daily Return Policy
Quality Assurance
At Perfectly Customized Daily, we take pride in producing high-quality, personalized items.
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Order Cancellation
- You are entitled to cancel your order prior to the start of customization. However, please note that a 20% administrative/handling fee will be deducted from your refund to cover processing.
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Returns and Refunds
- We do not accept returns or refunds on personalized items unless the item is faulty.
- Customization Errors: If there’s an error in customization, customers have 30 days from receipt to notify us.
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Wrong Orders
- Perfectly Customized Daily is not responsible for orders placed incorrectly, including wrong items, sizes, fonts, or colors. Customers must ensure that all information provided is accurate.
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Return Period
- Customers have 30 days from the date of delivery to notify us of any problems with their orders. After this period, we cannot be held liable.
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Contact Us
For any inquiries or to initiate a return, please contact us:- Email: info@perfectlycustomizeddaily.com
- Telephone: 0836775817
- Physical Address: 875 Waterfall South Estate, Waterfall, Midrand
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Order Changes
- Once an order is placed, we are unable to make changes due to our quick processing times.
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Damaged Packaging
- While we ensure that all orders are packaged with care, we cannot be held liable for minor damages during transit. If the box is significantly damaged, please contact us for a replacement, with the courier fee covered by the customer.
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Free Gift Offer
- One free gift per customer, subject to availability. Please provide personalization details; otherwise, we will use the initials of the person placing the order.
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Refund Processing Time
- Refunds will be processed within 7 days of receipt of the returned item.