Terms of Service
PCD TERMS AND CONDITIONS
Perfectly Customized Daily (Pty) Ltd is a business in the Retail industry that supplies handbags and accessories.
CARD ACQUIRING AND SECURITY
Card transactions will be acquired for Perfectly Customized Daily (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy
Perfectly Customized Daily (Pty) Ltd. trading as Pcd and or Perfectly Customized Daily does not accept liability for any loss or damages caused by this website, or any website linked to this website. Perfectly Customized Daily (Pty) Ltd Reserves the right to refuse or cancel an order at anytime without giving reason. We will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.
Perfectly Customized Daily (Pty) Ltd website offers on-line purchasing. Orders via phone, or email will also be accepted.
All prices are quoted in South African Rand and converted into United States Dollars for foreign orders. VAT (Value Added Tax). All domestic customers and deliveries will be subject to VAT.
Perfectly Customized Daily (Pty) Ltd will publish or display the current shipping rates on the websites as applicable. Shipping rates may vary or be waived as part of promotions or sales on the website and the part or fully discounted shipping may cease at any time at the discretion of Perfectly Customized Daily (Pty) Ltd. Perfectly Customized Daily (Pty) Ltd reserves the right to change any or all of the following, at any time: -Shipping rates charged to any destination; -Delivery method; -Carrier or shipping provider.
SHIPPING WITHIN SOUTH AFRICA
Orders for delivery within South Africa are normally dispatched via The Courier Guy and usually arrive within 2 - 5 business days from dispatch. Standard Shipping rates for deliveries within South Africa vary from R90 to R199 depending on size and weight of parcel.
SHIPPING OUTSIDE OF SOUTH AFRICA
Online orders for delivery outside of South Africa are dispatched via Courier and should usually arrive within 7 - 10 business days from dispatch. Couriers are not able to deliver to PO Box addresses, when placing your order please provide a physical address. Standard Shipping rates will be quoted on at time of order. Perfectly Customized Daily (Pty) Ltd does not accept any responsibility for customs delays, duties or taxes that may apply; these will solely be the responsibility of the purchaser. By confirming a purchase you are accepting responsibility for all Customs Charges incurred. Perfectly Customized Daily (Pty) Ltd wishes to remind you that as the importer of goods you are legally responsible for any and all taxes, duties, and charges by your Government. Perfectly Customized Daily (Pty) Ltd does not have any control over customs charges and are unable to advise what they will be, as it is based on your own countries regulations and compliances. If you are concerned about what charges you may be liable for, please check with your local customs office before proceeding to checkout. All charges are to be paid by the customer on delivery of order. Under no circumstance will Perfectly Customized Daily (Pty) Ltd accept any orders back due to rejection of customs charges. Orders cannot be returned to sender.
DISPATCH OF ORDERS
Orders are normally dispatched within 3-7 business days of Order Confirmation subject to all ordered items being in stock. If any items cannot be fulfilled from your order we will contact you via email.
- If you do not query non delivery within 30 days from receipt of the tracking number, then you will deemed to have received your order.
- No claims after 30 days will be considered.
ACCEPTANCE OF GOODS
On receiving the order the customer is responsible for inspecting the goods for fault or damage. Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify Perfectly Customized Daily (Pty) Ltd, as soon as possible. Please see Returns & Exchanges Policy for more information.
Perfectly Customized Daily (Pty) Ltd reserves the right to change prices without notice.
RETURNS OR EXCHANGES
We quality check all of our products prior to dispatch and are confident in what are packing before we send. If however you have any issues with your purchase we are happy to look at the issue and repair or replace the product for you. Please reach out to our team at firstname.lastname@example.org
Unfortunately, we do not refund or exchange items that have been personalized or monogrammed unless the item is faulty.
If you have purchased an item from us without any personalization we are happy to provide you with an exchange or full refund on the item once returned to us if it is in the same condition as when we sent it to you. Please reach out to our team at email@example.com
Perfectly Customized Daily (Pty) Ltd reserves the right to determine whether a product is faulty and conduct a production and quality check. If deemed faulty by Perfectly Customized Daily (Pty) Ltd a replacement item will be shipped where possible subject to stock availability or a credit note issued. A response for Faulty Claims will be received within 48 hours of the merchandise arrival at the Perfectly Customized Daily (Pty) Ltd Head Office.
PLEASE NOTE: a) Perfectly Customized Daily (Pty) Ltd will not be held responsible if there is a delay in delivery. b) Customers will be responsible for the return shipping and handling charge. c) For faulty or damaged goods, please include a copy of your postage receipt. If the product is deemed faulty after review we will then credit the cost of postage back to you. d) You need to send the original or a copy of receipt with you order. e) In the event that your product is lost in transit, Perfectly Customized Daily (Pty) Ltd will not be held liable and therefore recommends that you send all returns via Register Post. f) We ask that you allow 7 business days from the day your return your package for your account to be credited.
Orders may be cancelled only in the instance where the order has not yet reached the personalization stage, we do have a 20% admin fee.
In the event that an item is listed at an incorrect price or with incorrect information, Perfectly Customized Daily (Pty) Ltd reserves the right to withdraw an item from sale, and to refuse or cancel orders. Perfectly Customized Daily (Pty) Ltd will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received. This means that the credit card used to purchase the goods would be the destination of any credit that may be applicable.
Perfectly Customized Daily (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
Payment may be made via Visa and MasterCard.
CUSTOMER DETAILS SEPARATE FROM CARD DETAILS
Customer details will be stored by Perfectly Customized Daily (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Perfectly Customized Daily (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and Perfectly Customized Daily (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 875 Waterfall South Estate, Waterfall, Midrand.
This website is run by Perfectly Customized Daily (Pty) Ltd based in South Africa trading as PCD and or Perfectly Customized Daily and with registration number 201728670207 and Members.
PERFECTLY CUSTOMIZED DAILY (Pty) Ltd CONTACT DETAILS
Company Physical Address: 875 Waterfall South Estate, Waterfall, Midrand